Privacy Policy

Who we are

Our website address is: https://hrmu.com.au

Business Name: HRMU 

ABN: 97 659 695 020

Contact Email: info@hrmu.com.au 

Phone: 1300-098-888

HRMU is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a quote or consultation
• Subscribe to our newsletter or marketing communications
• Communicate with us via email or phone
• Engage with our services

This information may include:

• Name
• Email address
• Phone number
• Project details and requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process quotes and project requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and performance
• Comply with legal obligations
• Prevent fraud and maintain security

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and provide a better user experience.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website through Google Analytics and similar services.

Marketing Cookies: Used by third-party services (such as Facebook Pixel) to deliver relevant advertisements and track campaign performance.

Functional Cookies: Remember your preferences and choices to provide enhanced features.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

Third-Party Services

We use third-party services to help us operate our website and business, including:

• Google Analytics: To analyze website traffic and user behavior
• Facebook Pixel: To measure advertising effectiveness and deliver targeted ads
• CRM Software: To manage customer relationships and communications
• Email Marketing Platforms: To send newsletters and marketing communications
• Chat Widgets and Communication Tools: To provide customer support

These third parties may collect information in accordance with their own privacy policies.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and industry updates. You can unsubscribe at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us at info@hrmu.com.au

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

Under Australian privacy law, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Complain: Lodge a complaint about how we handle your personal information

To exercise any of these rights, please contact us at info@hrmu.com.au.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@hrmu.com.au

Phone: 1300-098-888

For privacy-related complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.